Who's Who in a Workspace
Closot workspaces can have several types of users, each with a distinct set of permissions and capabilities. Understanding the difference helps you assign the right roles when onboarding teammates and external collaborators.
User Types
Members
Members are the standard user type for people inside your organization. They can read, edit, comment on, and create pages across the workspace, subject to the permissions set on individual pages and workareas.
Who can be invited as a member depends on your workspace's domain policy — see Workspace Settings.
Groups
Groups bundle members together so you can grant access to several people at once rather than adding them individually. See Create & Manage Groups.
Contacts
Contacts are people Closot knows about who aren't full members of your workspace — external collaborators you've shared individual pages with, or people surfaced through a connected service. They appear under Settings → People → Contacts, which is where you review who outside the workspace has some form of access.
Guests
Guests are external collaborators — people outside your organization who need access to specific content without being part of the workspace as a whole.
Key limitations for guests:
- Cannot access workspace-wide settings
- Cannot add members to the workspace
- Cannot manage integrations
- Must be invited to individual pages — they cannot be granted workspace-wide access
- May eventually request to be upgraded to member status
Workspace Owners
Workspace owners have full administrative control over the workspace. They can:
- Manage all settings
- Delete pages and content
- Modify other users' roles and permissions
- Every workspace must have at least one workspace owner at all times
Role Management
Workspace owners can modify user roles at any time from Settings → People.
The panel is split into three tabs — Members, Groups, and Contacts — each showing a count so you can see the shape of your workspace at a glance. The Members tab lists every person alongside their role and the groups they belong to.
To change someone's role: open the Members tab, click the ⋮ menu beside their name, and choose a new role.
To find someone quickly: use the search box above the member list, or sort the list by user.
To add people: click Add members and invite them by email. See Manage Members & Guests for the full invitation workflow.